For anyone trying to make sense of why messaging companies like Facebook, Microsoft and Slack are investing heavily in bots, and what potential opportunities there might be for third parties, I've written this article for JumpStart Magazine.
I've tried to cover most of the basics, such as:
What bots are and what they can do
Why messaging companies are getting so excited by them
Why some people are claiming that bots might eventually replace apps
Where you can test drive the latest bots on some of the big chat platforms
How you can build your own bots and what opportunities might come with developing a bot strategy
I'd be really interested in hearing from any companies that are planning on putting something out there so send me a message or comment below