February 20, 2019

Every Tesla car produced since October 2016 already has all the hardware needed to drive itself. Now Elon Musk has claimed full self driving software should be available by the end of 2020 (albeit with a person still needed behind the wheel due to regulatory issues) 

Musk had previously referred to Hong Kong as a "beacon city" for Tesla, with the highest ownership per capita of anywhere in the world. It's a shame (depending on your viewpoint) that the Hong Kong Government capped the first registration tax waiver for electric vehicles in April 2017 as it pretty much killed sales for Tesla in the city overnight, however, from registration figures, I'd...

February 15, 2019

Apple has a pretty good reputation for security. IOS does not suffer from many of the architectural issues of its rivals, and high profile cases of law enforcement being unable to access the locked iPhones of felons (with Apple resisting legal challenges to build backdoors) has certainly helped their image. 

Perhaps this good standing is why in the case of the recent Facetime group-calling flaw the company wasn't listening to its users. Tech organisations should always have channels open for customers to report issues, with processes to escalate those affecting security to suitably qualified teams.  Apple has since apologized and...

August 3, 2016

What is DevOps?

It's a topic there is still a lot of confusion about, even within the tech industry itself. A part of the problem stems from a multitude of different definitions and the absence of a "DevOps Manifesto" like there exists for Agile Development. With this in mind I'm pleased to announce the date of my next seminar - "An Introduction to DevOps".

Join me on Tuesday 16th August at 7pm at Campfire Collaborative Space where I'll explain the history of the movement, its core principles and the benefits businesses can achieve by adopting them. Click here for tickets and registration.



June 26, 2016

Last week at the AWS Enterprise Summit I sat in on a demo of AWS Device Farm - Amazon's new platform that helps app developers run automated and manual tests on a variety of mobile devices without needing to spend on hardware. Even better, you don't even need to write any test scripts or use a test framework to get up and running with automation! 

Find out what your tech startup might gain from it in my latest article featured in Jumpstart Magazine: 

June 21, 2016

It's inevitable that any business from the smallest startup to the largest corporation is going to have customer issues, but once they occur it's you respond to them counts. 

Great customer service has the power to turn a dissatisfied customer back into a delighted one, but poor customer service can exacerbate the issue and cause people to speak to others negatively about your brand.

In my latest article for Jumpstart Magazine I talk about one such poor experience I had and list 7 tips that will help your startup avoid some common customer service pitfalls.

May 25, 2016

For anyone trying to make sense of why messaging companies like Facebook, Microsoft and Slack are investing heavily in bots, and what potential opportunities there might be for third parties, I've written this article for JumpStart Magazine.


I've tried to cover most of the basics, such as:

  • What bots are and what they can do

  • Why messaging companies are getting so excited by them

  • Why some people are claiming that bots might eventually replace apps

  • Where you can test drive the latest bots on some of the big chat platforms

  • How you can build your own bots and what opportunities might come with developing a bot...

May 13, 2016

I'm very proud to say that ISACA has awarded me the CISM Geographic Achievement Award for the Asia Region!


This particular award is presented for achieving the second highest exam score in Asia for the Certified Information Security Manager (CISM) tests - and before you ask, yes, there were more than two people in Asia taking it!!!


I decided to take the exam as the ISACA certification is one of the best internationally-recognised standards focused on the management side of international information security practices - i.e. how to design, implement, oversee and evaluate a company's information security....

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